At The Loft, we are committed to safeguarding the privacy and security of your personal information. We do not share your data with third parties unless necessary for delivering our services, and we only collect the information required to provide a high-quality experience for our clients.

Use of Personal Information

We collect and store only the personal data essential for delivering our services to you — such as bookings, memberships, and communications. This information is never shared with unrelated third parties and is handled with care. Any data we hold is securely stored and will be deleted from our system three years after your last visit, unless we are legally required to retain it for longer.

Marketing Communications

When you sign up to receive emails from The Loft, you agree to receive updates about our classes, events, and special offers. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or by contacting us at kevin@yogaloftmanchester.com.

Cookies

Our website uses cookies to enhance your browsing experience. These cookies do not collect personally identifiable information. We also use Google Analytics to help us understand how visitors use our site — again, this data is anonymous and used purely for performance tracking and improvement.

Accessing Your Data (Subject Access Request)

Under the General Data Protection Regulation (GDPR), you have the right to request a copy of the personal information we hold about you. To submit a Subject Access Request, please email us at kevin@yogaloftmanchester.com 

Third Parties

In some cases, we work with trusted third-party professionals (such as teachers, therapists, or administrative contractors) who may require limited access to your personal data in order to deliver our services. These individuals are required to handle your information confidentiality and use it solely for its intended purpose. However, The Loft cannot be held responsible for how third parties manage that data beyond our control.

Booking Software – Momence

The Loft uses third-party booking software, Momence, to manage class schedules and customer accounts. Momence stores data securely and complies with relevant data protection standards. For more information on their privacy practices, please refer to the Momence privacy policy.

Information Security

All personal data collected by The Loft is securely stored in protected systems and is not accessible to the public. We are committed to maintaining strong data security standards, regardless of where your data is processed or stored.

Policy Updates

We may occasionally update this policy to reflect changes in our practices or relevant laws. Any updates will be posted on our website. We encourage you to review this policy periodically to stay informed.